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Active listening
Have you ever considered how coaching can change businesses and change lives?  Henry Kimsey-House, Karen Kimsey-House and Phillip Sandahl make their case for these effects through the process of ‘co-active coaching.’  In this week’s blog, I examine the primary facets of their approach, trusting it will help me as a coach and you as either...
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Did you ever consider that listening can improve performance because ‘it is the front-end of decision-making’? Bernard Ferrari wrote in The McKinsey Quarterly that strong listening skills make a critical difference in the performance of senior executives.  Unfortunately, he writes too that few are able to cultivate these necessary skills.  Poor listening skills often ‘short-circuit...
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