As an executive coach, I’ve watched my fair share of TED Talks. Have you ever noticed how integral the audience’s reactions are to creating the whole TED Talk ambiance? TED Talkers must rehearse for hours...Read More

The art of speaking up is a skill that a lot of executives struggle to master in ordinary times, let alone when everyone is trying to adapt to the cultural mores of videoconference calls. Saying the wrong thing...Read More

Why do some leaders seem to possess a natural knack for putting people at ease in unsettling times? When everything is up in the air, leaders who excel in a crisis use compassion as a...Read More