Two articles about coaching performance were given to me within a few days of each other, and they both had similar findings about what distinguishes an average coaching engagement from a superior one. The results...Read More

With apologies to Strother Martin and Paul Newman, who spoke the title of this blog in their 1967 movie Cool Hand Luke, I was recently on VoiceAmerica (http://www.voiceamerica.com/show/1984) internet radio, where I was interviewed about...Read More

A recent McKinsey survey (from December 2011 McKinsey Quarterly  “A Rising Role for IT:  McKinsey Global Survey Results”) notes a true dichotomy in IT performance and IT’s role in business decision-making.  While an increasing number...Read More