IT Project Failure Rates: Facts and Reasons Since I wrote this article, IT Project Failure Rates: Facts and Reasons, several years ago, it continues to be one of the most read articles on my website. Thank you. Clearly, it continues to resonate, and not for good reasons. The picture of the frustrated fellow is indeed even...Read More
Two articles about coaching performance were given to me within a few days of each other, and they both had similar findings about what distinguishes an average coaching engagement from a superior one. The results were simultaneously startling and not at all surprising. What they had in common was that regularly asking for input is...Read More
With apologies to Strother Martin and Paul Newman, who spoke the title of this blog in their 1967 movie Cool Hand Luke, I was recently on VoiceAmerica (http://www.voiceamerica.com/show/1984) internet radio, where I was interviewed about this topic, specifically relating to the communication failures between information technology managers and business managers and the impact of virtual...Read More
A recent McKinsey survey (from December 2011 McKinsey Quarterly “A Rising Role for IT: McKinsey Global Survey Results”) notes a true dichotomy in IT performance and IT’s role in business decision-making. While an increasing number of non-IT executives give IT a score of 61% for basic services like email and laptop support, only 26% rank...Read More
I was surprised to find in The New Yorker an article on coaching. Written by surgeon Atul Gawande in the October 3, 2011, issue, “Personal Best: Top Athletes and Singers Have Coaches. Should You?” is by far the most succinct treatise on the definition of and benefits of coaching I have ever read. As a...Read More
